Privacy Policy

Last Updated: January 2, 2025

At Spring Software (“we,” “us,” or “our”), we respect your privacy and are committed to safeguarding the personal information we collect from customers, partners, and visitors to our corporate website and services. This Privacy Policy explains how we handle your information and your rights regarding its use.

1. Scope of This Policy

This Policy applies to personal data processed by Spring Software in connection with our corporate website, software solutions, and any related services. Spring Software is the creator and technology partner for Magic Mirror AI, but this Privacy Policy specifically covers Spring Software’s operations, not MagicMirrorAI.co.uk or other third-party websites.

2. Information We Collect

1. Personal Information:
   • We may collect personal data such as your name, email, phone number, and company details when you inquire about our services or contact us for support.
2. Technical Information:
   • When you visit our website, we may collect information such as IP address, browser type, and usage patterns to analyze website performance and enhance user experience.
3. Communication Data:
   • If you contact us by email, phone, or via our website forms, we may store your communication and any related information to handle your request efficiently.

3. How We Use Your Information

1. Service Delivery:
   • We use your data to provide and improve our software solutions, address customer inquiries, and deliver technical support.
2. Marketing and Communications:
   • Where permitted by law, we may use your contact details to send updates about our products and services. You may opt out of marketing communications at any time.
3. Internal Analytics:
   • We may analyze user behavior and feedback to improve our software products, enhance user experiences, and develop new features.
4. Legal Compliance:
   • We may process or disclose your data to comply with applicable laws, regulations, and legal processes.

4. Information Sharing and Disclosure

1. With Affiliates and Partners:
   • We may share your information with trusted affiliates and business partners to deliver our services or collaborate on joint projects.
2. With Service Providers:
   • We work with third-party providers for tasks such as payment processing, hosting, and analytics. These providers may have access to your data strictly to perform services on our behalf.
3. Legal and Regulatory:
   • We may disclose your information when required by law or to protect the rights, safety, or property of Spring Software, our customers, or the public.
4. Business Transfers:
   • If Spring Software is involved in a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction, subject to confidentiality obligations.

5. Data Retention

We will retain personal information as long as it is necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. After this period, we will securely dispose of or anonymize the data.

6. Your Rights

1. Access and Correction:
   • You may request access to, correction of, or deletion of your personal data at any time, subject to legal and contractual restrictions.
2. Opt-Out:
   • You can opt out of marketing emails by clicking the unsubscribe link within those emails or contacting us directly.
3. Local Privacy Regulations:
   • Depending on your jurisdiction (e.g., EU residents under GDPR), you may have additional data protection rights, including the right to lodge a complaint with a supervisory authority.

7. Security Measures

We employ a range of technical and organizational measures to protect your data against unauthorized access, loss, or alteration. However, no security system is impenetrable, and we cannot guarantee total data security.

8. International Data Transfers

Your personal data may be transferred to, and processed in, countries other than the one in which you reside. We ensure that such transfers are lawful by implementing relevant safeguards in compliance with applicable data protection laws.

9. Children’s Privacy

Our services and website are not directed toward children under the age of 16. We do not knowingly collect information from children. If you believe a child under 16 has provided us with personal data, please contact us so we can take the appropriate steps.

10. Updates to This Policy

We may revise this Privacy Policy to reflect changes in our operations or applicable laws. We will post any changes on our website and, if they are significant, provide a more prominent notice or contact you by email.

11. Contact Us

For questions or concerns about this Privacy Policy, or to exercise your data protection rights, please contact us at:
Email: privacy@springsoftware.com
Postal Address: Spring Software, 456 Tech Street, London, United Kingdom

Last Reviewed: January 2, 2025